Shipping costs

Collect
It is possible to collect you order at one of our collection point:

Delivery
We calculate the following shipping costs via DHL:

Orders shipped outside the European Union may be subject to customs tariffs governed by local authorities. We are not responsible for these charges.

What is the size of my order?
Envelope: < 38 x 26 x 3,2 cm
Small: < 120 x 60 x 50 cm
Medium: between 120 x 60 x 50 cm and 180 x 100 x 50 cm
Large: between 180 x 100 x 50 cm and 240 x 100 x 200 cm

We pack and ship our orders with the greatest possible care. Therefore, it may occur that smaller items are packed and shipped separately from larger items. In such cases, this may lead to higher shipping costs due to the orders being automatically divided in our warehouse. We always inform you of the final shipping costs in the shopping cart.

In order to ship fully assembled bikes we charge €8,- extra due to the specially designed shipping box which we use to ship you bike safely.

Shipping outside The Netherlands or Belgium
If you wish to ship your order outside of The Netherlands or Belgium, please find the shipping costs.

Extra service
It is possible to deliver small orders within The Netherlands in the evening. We charge € 0,75 for this extra service.

Shipping costs books
Books with a legally determined retail price will be shipped free of charge within the Netherlands. These books can be recognized by the mention 'free shipping' on the product page. Please note: free shipping does not apply to combination orders with products without a legally determined retail price. More information about the fixed book price can be found on the website of the Dutch Media Authority.