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Lowest price guarantee

Because we want to keep our customers 100% satisfied, all our bicycles carry a lowest price guarantee.  Have you found the same bike at another online provider for a lower price? Then we will modify our price. You can read the conditions that apply to the lowest price guarantee below:

  1. The lowest price guarantee applies to all bikes with the lowest price guarantee logo.
  2. The bike must be for sale in an Dutch online shop at the competing provider, and the provider must be a recognised dealer of the manufacturer.
  3. The competing provider must actually carry the bike in stock.
  4. The price must be advertised publicly and be able to be checked by us.
  5. The competing price must be the regular price of the bike. It cannot be a promotional price or part of a special offer.
  6. The lowest price guarantee applies at the time of purchase.
  7. The lowest price guarantee applies to the basic price of the bike excluding delivery costs or assembly costs.

Have you found the bike for sale at a lower price in another online shop? Then contact our customer service prior tou your purchase via customerservice@tom-bv.com or through the chat option on the website. They will ensure that you can buy the bicycle at the lowest price at Internet-Bikes.

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