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Cooling-off period

We understand very well that after receiving your order you want to have a good look at the products, and in case of a beautiful bike you also want to feel what the bike is like. That is why we use a cooling-off period of 30 days after receipt of your purchase.

Not happy with your purchase? Is the size or colour not correct? Don't worry, you can still return your item and even your bike within 30 days of receiving all your products. After receipt you have 30 days to return your purchases. So feel free to view the product as you would in the shop. Example: take the bike out of the packaging and look at it from all sides. We would like to emphasize that the current 30-day trial period is clearly not a period of use during which you can use the product extensively before revocation.

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